Accessibility Statement

Our commitment to accessible web design

Our Commitment to Accessibility

Used Tools, Inc is committed to ensuring that individuals with disabilities have access to our goods and services, including those offered through our website, usedtools-inc.com. We are continually working to improve the accessibility and usability of our website to ensure that it is accessible to everyone.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Following these guidelines helps make the web more user-friendly for all people.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: We use proper HTML elements to convey meaning and structure
  • Alt Text: All images include descriptive alternative text
  • Keyboard Navigation: The website can be navigated using a keyboard
  • Color Contrast: We maintain sufficient color contrast ratios
  • Responsive Design: The website adapts to different screen sizes and devices
  • Form Labels: All form fields have associated labels
  • Focus Indicators: Visible focus indicators for interactive elements
  • ARIA Labels: Appropriate ARIA labels for interactive components
  • Skip Navigation: Skip to main content functionality
  • Consistent Navigation: Consistent navigation throughout the website

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We are committed to working with our vendors to improve accessibility where possible.

Third-party elements on our site include:

  • Google Maps embed on our Contact page
  • FormSubmit.co form processing

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Known Issues

We are actively working to identify and address any accessibility issues. If you encounter any barriers or have suggestions for improvement, please let us know.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content on our website or have any questions, please contact us:

Used Tools, Inc
DBA: Charlie's Second Hand Store
2227 Larimer St
Denver, CO 80205
Phone: +1 (636) 529-6456
Email: info@usedtools-inc.com

We will respond to your inquiry within 5 business days.

Alternative Access

If you are unable to access any content on our website, please contact us and we will provide the information you need in an alternative format. We can provide:

  • Written materials in large print
  • Electronic documents in accessible formats
  • Phone assistance for website navigation

Continuous Improvement

We are committed to ongoing accessibility improvements. This includes:

  • Regular accessibility audits
  • Training for staff on accessibility best practices
  • Monitoring for and addressing accessibility issues
  • Incorporating accessibility into our development processes

Policy Updates

We review and update this accessibility statement periodically. The last update was on January 1, 2026.

Related Policies

Please also see our: